Data and the User Experience in Retail

Event details

  • When: 6th March 2017 15:00 - 16:00
  • Where: Honey 110 - John Honey Teaching Lab
  • Format: Seminar

The Hut Group develop and manage a proprietary eCommerce platform that handled over half a billion pounds of revenue last year. UX within the company is responsible for optimising user flows through the website, and working with Design departments to deliver user delight. With over 30 distinct site brands internally, and several external clients, the team attempt to strike a balance between optimising sites for revenue and user delight. This talk is about the challenges of UX within a wider business organisation, and the role that Computer Science graduates can play in a multidisciplinary UX team.

Bio:
Elliott joined The Hut Group in June, starting in the Research and Development department. He worked on developing a dashboard for use inside the business, and developed a series of prototypes to show users Social Media content on-site. He now heads the User Experience (UX) department. Prior to joining THG, Elliott worked at Skyscanner as a front-end developer whilst graduating from St Andrews in Computer Science with several modules in HCI.